It’s been said that you should live life looking through the windshield and not the rearview mirror.
Broken Marketing
Broken marketing happens. A lot. I see it all the time. Businesses that have a broken piece of marketing — a Facebook page they can’t access because it was set up by a niece or friend who “knew social media,”…
Giving Advice
I like to give advice. I like to help others. In fact, the mission of Tinderbox Consulting is “to serve God by serving others.” But, I want to be transparent about something. I don’t give advice because I’m the smartest…
What Would You Do For Your Business With $1,000?
Recently, Tinderbox responded to a request from the IgniteSpot Blog–a simple query about what we would do if we had $1,000 extra for business spending right now. Our response is featured on the blog! Take a look. It might even give…
You Didn’t Hire Me and That’s OK
Really. It’s ok. You didn’t hire me or my company to work with you. It’s fine. Too be honest, you’re not the first. And you don’t have to give me the reason, either. It probably came down to cost, or…
Checking Things Off the List
As entrepreneurs and small business owners, we all need (and deserve) a win every now and again. Unfortunately, it’s not often enough that our clients or customers thank us – however, they are often quick to criticize. For that reason…
Bedside Manner
Your bedside manner goes a long way – good and bad – with your customers. It doesn’t matter if you’re actually in sales, marketing or customer service, if you interface with clients you should have good bedside manner. We condition…
Start-Up Some Disruption
Sometimes startups are feared because of the disruption they cause. Think Google and how they treat employees (dog-friendly, free food, etc.). Think Uber or Lyft. Think Airbnb. Don’t fear the disruption. Embrace it. Corral it. Train it to be disruption…
Tough Love
As a biz owner, you have to (or should) make tough choices. Like not assigning work to team members who have no business doing that work. Which doesn’t mean they aren’t a good fit for your team, or that they…
The One Thing Starbucks Never Does
The one things Starbucks never does is ask me to leave if I am there just to enjoy the free wifi. I can set up shop for twenty minutes or three hours and never order a coffee, Frappucino or Chicken…