On August 6th, Staci Clary joined Business Brew to talk about the importance of the customer experience as it relates to phone greetings, on-hold messaging, voicemail best practices, and how to handle online chat. Here are some of the highlights…
How Etiquette and Manners Can Elevate You
In a world full of crassness, vulgarity, hyper-sexuality, insensitivity, bullying, criticalness and crudeness, how can you expect your tweets, posts, blogs, or other brand messages to stand out? As a marketer or small business owner with something to say, how…
They say before you start a war. . .
…you better know what you’re fighting for. When you correct someone’s grammar on twitter, what are you fighting for? What are you fighting for when you slam a business on Facebook? When you gossip or spread rumors (and I’m great…