On August 6th, Staci Clary joined Business Brew to talk about the importance of the customer experience as it relates to phone greetings, on-hold messaging, voicemail best practices, and how to handle online chat. Here are some of the highlights…
The Lost Art of Customer Service
Marketing and sales can be tough. But, making it even tougher is not knowing what’s working or what isn’t. This workshop will give you templates to track marketing and sales metrics. By tracking the right data, you can make informed…